W.L. Benoit: En teori om imagegenoprettelse
DOI:
https://doi.org/10.52610/rhs.v12i46.433Abstract
Oversat og med introduktion af Winni Johansen & Finn Frandsen.
Referenser
Introduktion:
Benoit, William L. Accounts, Excuses, and Apologies: A Theory of Image Restoration Strategies, State University of New York Press, 1995.
Benoit, William L. ”Image Restoration Discourse and Crisis Communication”, i: Public Relations Review 23 (1997), 177-186. DOI: https://doi.org/10.1016/S0363-8111(97)90023-0
Benoit, William L. Seeing Spots: A Functional Analysis of Presidential Television Advertisement 1952-1996, Praeger, 1999. DOI: https://doi.org/10.5040/9798216012450
Benoit, William L. “Another Visit to the Theory of Image Restoration Strategies”, i: Communication Quarterly vol. 48, 1 (2000). DOI: https://doi.org/10.1080/01463370009385578
Benoit, William L. Communication in Political Campaigns, Peter Lang, 2007. DOI: https://doi.org/10.3726/b18545
Benoit, William L. & William T. Wells. Candidates in Conflict: Persuasive Attack and Defense in the 1992 Presidential Debates, University of Alabama Press, 1996.
Blaney, J.R. & William L. Benoit. The Clinton Scandals and the Politics of Image Restoration, Praeger, 2001. DOI: https://doi.org/10.5040/9798400627606
Burns, Judith P. & Michael S. Bruner “Revisiting the Theory of Image Restoration Strategies”, i: Communication Quarterly vol. 48, 1 (2000). DOI: https://doi.org/10.1080/01463370009385577
Coombs, W. Timothy. “Crisis Management: A Communicative Approach”, i: Carl H. Botan & Vincent Hazleton (red): Public Relations Theory II, Lawrence Erlbaum, 2006.
Johansen, Winni & Finn Frandsen. “Retorik og krisekommunikation”, i: Rhetorica Scandinavica 14 (2000).
Johansen, Winni & Finn Frandsen. Krisekommunikation: Når virksomhedens image og omdømme er truet, Forlaget Samfundslitteratur, 2007.
Hearit, Keith M. Crisis Management by Apology: Corporate Response to Allegations of Wrongdoing, Lawrence Erlbaum, 2006. DOI: https://doi.org/10.4324/9781410615596
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